Privacy Policy

We may collect the following types of information:

• 1 Personal Information
• Full name
• Email address
• Phone number
• Date of birth
• Nationality
• Passport details (for air tickets and visa services)
• Billing and payment information
• Travel preferences and booking history

• 2 Account Information
• Username and login credentials
• Profile details
• Communication preferences

• 3 Transaction Information
• Booking details (hotels, flights, transport, holiday packages, visas)
• Payment status and transaction records
• Refunds and cancellation details

• 4 Technical & Usage Information
• IP address
• Device type and operating system
• Browser type
• App usage data
• Cookies and similar tracking technologies

• We use your information to:
• Process and manage travel bookings and reservations
• Provide visa assistance and documentation support
• Confirm payments and issue invoices
• Improve our website, app, and services
• Personalize user experience
• Communicate booking updates, confirmations, and support messages
• Prevent fraud and ensure platform security
• Comply with legal and regulatory requirements

• We may share your information only when necessary, including with:
• Airlines, hotels, transport operators, and service providers
• Visa processing authorities and embassies (where applicable)
• Payment gateways and financial institutions
• Technology partners supporting our platform
• Government or regulatory bodies when legally required
• We do not sell or rent your personal data to third parties.

All online payments are processed through secure and trusted payment gateways. Travelliyan does not store your full card or sensitive payment details on its servers.

• We use cookies and similar technologies to:
• Enhance platform performance
• Analyze user behavior
• Remember user preferences
• You may choose to disable cookies through your browser or device settings; however, some features may not function properly.

• We retain personal information only for as long as necessary to:
• Fulfill service obligations
• Meet legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

Travelliyan implements appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no system can guarantee absolute security.

• You have the right to:
• Access your personal information
• Request corrections or updates
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• To exercise these rights, please contact us using the details below.

As we serve both Bangladesh-based and international travelers, your data may be transferred and processed outside your country of residence. We ensure such transfers comply with applicable data protection laws.

Our platform may contain links to third-party websites or services. Travelliyan is not responsible for the privacy practices of those third parties.

Travelliyan does not knowingly collect personal data from individuals under the age of 18 without parental or legal guardian consent.

We may update this Privacy Policy from time to time. Any changes will be posted on our website and app with an updated "Last Updated" date.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us: Email: [email protected] Helpline: +880 9601 112233 Website: www.travelliyan.com