Refund & Cancellation Policy

• All bookings made on Travelliyan are subject to the cancellation and refund rules of the respective service providers, including airlines, hotels, transport operators, tour operators, and visa authorities.
• Refund eligibility, cancellation charges, and processing timelines vary depending on the service type, fare rules, and supplier policies.
• Travelliyan acts as a facilitator and cannot override supplier-specific rules.

• Cancellation and refund terms vary by hotel and rate type (refundable or non-refundable).
• Some bookings may allow free cancellation within a specified period, while others may incur partial or full charges.
• No-show cases may result in 100% charge with no refund.
• Refunds, if applicable, will be processed after confirmation from the hotel.

• Airline ticket cancellations and refunds are governed strictly by airline fare rules.
• Some tickets are non-refundable, while others may allow refunds with cancellation fees.
• Changes or cancellations may be subject to airline penalties and fare differences.
• Taxes may be refundable as per airline policy.
• Travelliyan service fees, if applicable, are non-refundable.

• Refund and cancellation rules depend on the respective transport operators.
• Cancellations made closer to departure time may attract higher cancellation charges or no refund.
• No refunds will be issued for missed departures.

• Free cancellation may be allowed if cancelled within a specified time before service commencement.
• Late cancellations or no-shows may result in partial or full charges.
• Refund eligibility depends on the service provider's policy.

• Holiday packages are subject to customized cancellation terms based on hotel, transport, and activity inclusions.
• Cancellation charges may increase as the departure date approaches.
• Once a package has commenced, no refund will be applicable for unused services.
• Any refund, if applicable, will be processed after deducting supplier charges.

• Visa service fees are non-refundable, regardless of visa approval or rejection.
• Government fees, embassy charges, and third-party service fees are non-refundable.
• Travelliyan is not responsible for visa approval outcomes or processing delays caused by authorities.

• Approved refunds will be processed within 7–21 working days, depending on: supplier confirmation; payment method used; banking and payment gateway processing timelines.
• Refunds will be made to the original payment method only.

• Partial refunds may apply in cases such as: partial utilization of services; amendments or rescheduling; supplier-specific deductions.
• Service charges, convenience fees, or platform fees are non-refundable unless stated otherwise.

Travelliyan shall not be liable for cancellations or refunds arising from events beyond our control, including but not limited to: natural disasters; government restrictions; pandemics; airline strikes; political unrest. Refunds in such cases will be subject to supplier policies.

To request a cancellation or refund, please contact us with your booking reference number: Email: [email protected] Helpline: +880 9601 112233 Website: www.travelliyan.com

Travelliyan reserves the right to amend this Refund & Cancellation Policy at any time. Updates will be published on our website and app with a revised "Last Updated" date.